MedExpress Case Study

Challenge

MedExpress Urgent Care is a rapidly growing company, opening new centers nationwide each year. Given MedExpress’ rapid expansion and plans for continued growth, they required a sign management company that could effectively handle all of their signage needs.

Results

Each MedExpress location has unique needs, and Egan Sign ensures every sign is designed, manufactured, and installed to meet strict branding requirements. Initially, MedExpress tested Egan Sign alongside two other companies to see who could best handle their signage demands. Thanks to Egan’s responsiveness, creativity, and proactive project communication, they emerged as the top choice. By the end of the trial, Egan Sign was selected over the competition.

Nikki Bowmar, a Brand Manager at MedExpress, spoke about her experience working with Egan Sign: “Together with the Egan team, we are able to deliver on our vision of providing Great Care. Fast.® Exceeding patient expectations in a welcoming environment. We are adamant about ensuring consistency in branding across all of our locations and Egan is crucial in helping us to achieve this.”

We selected Egan Sign for their impeccable account management capabilities. Through weekly status calls with the Egan Sign team, we are able to ensure each project is completed in a timely fashion and meets our branding standards. Egan’s customer service is second to none. They always find a way to make what we want work so that we can continue to enhance the patient experience at our Centers

Nikki Bowmar, Brand Manager, MedExpress