MedExpress Case Study

Challenge

MedExpress Urgent Care is a rapidly growing company, opening new centers across the nation each year. Given MedExpress’ rapid expansion and plans for continued growth, they required a sign management company that could effectively handle all of their signage needs.

Results

Each MedExpress location is different, so Egan designs, manufactures and installs signs that align with all branding requirements. Initially, MedExpress opted to use Egan on a trial basis along with two other sign companies to determine if they could keep up with their signage demands. Egan Sign’s responsiveness, creativity and proactive communication about project statuses made them an optimal choice for MedExpress. At the end of the trial, Egan was chosen over the other vendors.

Nikki Bowmar, a Brand Manager at MedExpress, spoke to her experience working with Egan Sign: “Together with the Egan team we are able to deliver on our vision of providing Great Care. Fast.® Exceeding patient expectations in a welcoming environment. We are adamant about ensuring consistency in branding across all of our locations and Egan is crucial in helping us to achieve this.”

We selected Egan Sign for their impeccable account management capabilities. Through weekly status calls with the Egan Sign team, we are able to ensure each project is completed in a timely fashion and meets our branding standards. Egan’s customer service is second to none. They always find a way to make what we want work so that we can continue to enhance the patient experience at our Centers

Nikki Bowmar, Brand Manager, MedExpress